Who we are
Luxury Audio-Visual Solutions for Homes, Businesses & Venues
- Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Company/Organization Details
- Project Requirements or Service Queries
This typically occurs when you contact us, request a quote, or engage our consulting or AV solution services.
1.2 Technical & Usage Information
When you access our website, certain information is automatically collected, such as:
- IP Address
- Browser Type & Version
- Device Information
- Pages Viewed & Time Spent
- Cookies and tracking data used for analytics and site performance
1.3 Transaction Information
For purchases or service engagements, we may collect:
- Billing and Shipping Details
- Order Information
- Service History
We do not store or have access to your card or payment information. All transactions are processed securely through third-party payment gateways.
- How We Use Your Information
We use the collected information for legitimate business purposes, including to:
- Provide consulting, audio/video integration, and PA system solutions
- Respond to inquiries and manage customer communication
- Process orders, service requests, and project delivery
- Improve website functionality, performance, and user experience
- Maintain internal administrative and operational records
- Send service updates, product information, or promotional content (only with your consent)
- Data Security
We employ appropriate technical and organizational measures to safeguard your information, including:
- Secure servers and controlled access
- SSL encryption
- Regular monitoring and security reviews
While we strive to protect your data, no method of transmission over the internet is 100% secure. However, we follow industry best practices to minimize risks.
- Information Sharing
We may share your data only in the following circumstances:
4.1 Service Providers
With trusted third-party partners who assist in:
- Payments and billing
- Logistics and delivery
- Technical support for AV installations
- Website analytics and hosting
These partners are obligated to protect your information and use it only for the purpose intended.
4.2 Legal Requirements
We may disclose information if required to do so:
- By law
- To comply with legal processes
- To protect the rights, property, or safety of ASTYS, our clients, or the public
- Cookies and Tracking Technologies
We use cookies and similar tools to:
- Enhance site performance
- Personalize user experience
- Analyze visitor behavior
You may disable cookies through your browser settings, though some features of our website may not function properly.
- Third-Party Websites
Our website may contain links to external sites.
We are not responsible for the privacy practices, content, or security of these websites. We encourage you to review their respective privacy policies.
- Your Rights
Depending on your region, you may have the right to:
- Access the personal data we hold
- Request corrections or updates
- Request deletion of your data
- Withdraw consent for marketing communications
- Raise concerns about data handling
All such requests can be made by contacting us at info@astys.in.
- Retention of Information
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Complete service and business operations
- Updates to This Policy
We may update this Privacy Policy periodically.
Revisions will be posted on this page with an updated “Effective Date.”
Your continued use of our website signifies acceptance of these changes.
- Contact Information
If you have questions or concerns regarding this Privacy Policy or our data practices, you may contact us at:
ASTYS
Email: info@astys.in
Website: https://astys.in